Product and service provision
The ISO Navigator™ database hyperlinks the ISO 9000:2005 principles and the ISO 9001:2008 requirements; and explains them in plain English with practical guidance.
If you're looking for more up-to-date guidance on ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018, click here.
Our range of ISO 9001:2015 quality manuals and integrated manual templates cover the requirements of ISO 14001:2015 and ISO 45001:2018, and offer an easy way to implement and document your organization's quality management system or integrated management system.
ISO 9001:2008: Preservation of product 7.5.5
The auditor will expect to see that adequate measures are taken to protect/preserve product during internal processing and delivery to the intended destination. The preservation process must include the following:
As a note, preservation, packaging and other product specific handling methods may be an output of the product design process.
Identification – this is relative to 7.5.3 Identification and Traceability however for preservation of product it is a requirement and not ‘as applicable’. The auditor will expect to see that all products are clearly identified
Handling – the auditor will verify that suitable handling methods are implemented throughout the processes. This may include bulk handing using moving equipment or physical contact where handling may influence product conformity
Packaging – the auditor will expect to see that methods have been established for packaging the product to preserve its integrity
Storage – the auditor will expect to see that product is stored in a manner to safe guard product
Protection – the auditor will verify that appropriate measures are in place to protect product. This may vary widely depending on the product