Management system guidance

5.0 Leadership

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5.1 Leadership and commitment

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Clause 5.1 requires top management to demonstrate leadership and commitment to the environmental management system (EMS). This cannot be handed over entirely to an environmental coordinator. Top management must take accountability for how effective the EMS is, and must make sure that the environmental policy and environmental objectives exist and fit both the strategic direction and the context of the organization. It must also make sure that EMS requirements are built into the way the business actually runs, that the resources the EMS needs are available, and that the EMS delivers its intended outcomes – enhanced environmental performance, meeting compliance obligations and achieving environmental objectives.

In addition, top management must communicate why effective environmental management and conformity with the EMS matter, direct and support people so they can contribute to the effectiveness of the EMS, promote continual improvement, and support other relevant roles in showing leadership within their own areas of responsibility.

What changed in ISO 14001:2026

The leadership requirements are unchanged in substance from ISO 14001:2015. Two refinements are worth noting. Item i) now refers to supporting “other relevant roles” rather than other relevant management roles, so leadership is expected wherever people hold responsibility (supervisors, team leaders, project managers, site coordinators), not only within the management structure. A new note also explains that “business” can be read broadly as the activities that are core to the organization’s reason for existing, which is helpful for public sector, charity and not-for-profit organizations. Annex A.5.1 adds that top management can build trust with interested parties through its own actions on environmental and sustainability issues.

Accountability versus delegation

Where clause 5.1 uses the word “ensuring”, top management may delegate the work to others, but it keeps the accountability. For example, an environmental manager may maintain the aspects register, but if that register is out of date it is still top management’s EMS that is failing. Other items – taking accountability, communicating the importance of environmental management, directing and supporting people and promoting continual improvement – require top management’s personal involvement.

Without solid management commitment, you will not have a successful environmental management system. This is not a commitment in words; it is the continuous and active demonstration to everyone in the organization that protecting the environment and meeting compliance obligations are vital. Management involvement must be visible throughout the year and cannot simply be confined to annual management reviews. The actions expected of top management typically include:

  1. Supporting the EMS and actively promoting the environmental agenda;
  2. Defining and communicating the environmental policy (see 5.2 Environmental policy);
  3. Establishing environmental objectives that are aligned with the business strategy (see 6.2.1 Environmental objectives);
  4. Ensuring appropriate resources are available, including people, budget, technology and time (see 7.1 Resources);
  5. Assigning EMS roles, responsibilities and authorities (see 5.3);
  6. Encouraging the goal of meeting legal and other compliance obligations;
  7. Reviewing EMS and environmental performance and acting on the results (see 9.3 Management review);
  8. Taking environmental risks and opportunities into account in strategic decisions such as investment, new sites, new products and acquisitions.

Integration into business processes

Integration means that environmental considerations are part of normal decision-making rather than a separate “paper system” run alongside the real business. Look for environmental criteria in capital expenditure approvals, purchasing and supplier selection, design reviews, budgeting and business planning, and in performance appraisals for people with EMS responsibilities. If the EMS only comes to life in the weeks before the certification audit, it is unlikely to achieve its intended outcomes.

Auditing top management

Be prepared to constructively challenge top management’s commitment to the EMS. Auditing this tier of management is likely to be a new experience for many people, so it is important that you have a good understanding of management activities in order to engage with them effectively. A good understanding of management-related processes and the language used by top management can help you discuss a range of issues with them. If it is evident that top management is not involved with the EMS, a major nonconformity is likely.

Auditors should look for evidence that top management has a ‘hands-on’ approach to the management of the EMS during interviews and when auditing other requirements, e.g. context of the organization, policy and objectives, management review minutes and resources. Evidence of top management involvement may be found in:

  1. Business strategy plans and meetings;
  2. Environmental goals and communications;
  3. Information provided on the organization’s website;
  4. Annual reports and sustainability reports;
  5. Management meeting minutes;
  6. Investment and budget decisions that support environmental objectives.

You should seek and record evidence that top management is taking a ‘hands-on’ approach to the management of the EMS: that it accepts accountability for the effectiveness of the EMS, that the policy and objectives are compatible with the strategic direction, that EMS requirements are integrated into business processes, that resources are provided, and that top management communicates the importance of environmental management, promotes continual improvement and supports other relevant roles in leading within their own areas.

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More information on PDCA

Planning

Context

ISO 9001:2026
ISO 14001:2026
ISO 45001:2018
4.1 Organizational Context 4.1 Organizational Context 4.1 Organizational Context
4.2 Relevant Interested Parties 4.2 Relevant Interested Parties 4.2 Workers & Interested Parties
4.3 Management System Scope 4.3 EMS Scope 4.3 OH&S Management System Scope
4.4 QMS Processes 4.4 Environmental Management System 4.4 OH&S Management System

Planning

ISO 9001:2026
ISO 14001:2026
ISO 45001:2018
5.1 Leadership & Commitment 5.1 Leadership & Commitment 5.1 Leadership & Commitment
5.2 Quality Policy 5.2 Environmental Policy 5.2 OH&S Policy
5.3 Roles, Responsibilities & Authorities 5.3 Roles, Responsibilities & Authorities 5.3 Roles, Responsibilities & Authorities
    5.4 Consultation & Participation

Support

ISO 9001:2026
ISO 14001:2026
ISO 45001:2018
6.1 Risks & Opportunities (6.1.1–6.1.3) 6.1.1 Risks & Opportunities - General 6.1.1 Risks & Opportunities - General
6.2.1 Quality Objectives 6.1.2 Environmental Aspects 6.1.2 Hazard Identification & Assessment
6.2.2 Planning to Achieve Objectives 6.1.3 Compliance Obligations 6.1.3 Legal & Other Requirements
6.3 Planning of Changes 6.1.4 Risks & Opportunities 6.1.4 Planning Action
  6.1.5 Planning Action 6.2.1 OH&S Objectives
  6.2.1 Environmental Objectives 6.2.2 Planning to Achieve Objectives
  6.2.2 Planning to Achieve Objectives  
  6.3 Planning of Changes  
 

Doing

Support

ISO 9001:2026
ISO 14001:2026
ISO 45001:2018
7.1 Resources 7.1 Resources 7.1 Resources
7.2 Competence 7.2 Competence 7.2 Competence
7.3 Awareness 7.3 Awareness 7.3 Awareness
7.4 Communication 7.4.1 Communication - General 7.4.1 Communication - General
7.5 Documented Information 7.4.2 Internal Communication 7.4.2 Internal Communication
  7.4.3 External Communication 7.4.3 External Communication
  7.5 Documented Information 7.5 Documented Information

Operations

ISO 9001:2026
ISO 14001:2026
ISO 45001:2018
8.1 Operational Planning & Control 8.1 Operational Planning & Control 8.1.1 General
8.2 Customer Requirements 8.2 Emergency Preparedness & Response 8.1.2 Eliminating Hazards
8.3 Design & Development   8.1.3 Management of Change
8.4 Purchasing   8.1.4 Procurement
8.5 Product & Service Provision   8.2 Emergency Preparedness
8.6 Release of Products & Services    
8.7 Nonconforming Outputs    
 

Checking

Monitoring, measurement, analysis and evaluation

ISO 9001:2026
ISO 14001:2026
ISO 45001:2018
9.1 Monitoring & Measurement 9.1.1 Performance Evaluation 9.1.1 Performance Evaluation
9.2 Internal Audit 9.1.2 Evaluation of Compliance 9.1.2 Evaluation of Compliance
9.3 Management Review 9.2 Internal Audit 9.2 Internal Audit
  9.3 Management Review 9.3 Management Review
 

Acting

Improvement

ISO 9001:2026
ISO 14001:2026
ISO 45001:2018
10.1 Continual Improvement 10.1 Continual Improvement 10.1 Improvement - General
10.2 Nonconformity & Corrective Action 10.2 Nonconformity & Corrective Action 10.2 Incident, Nonconformity & Corrective Action
    10.3 Continual Improvement
 

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