Management system guidance

8.0 Operation

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8.3 Design and development of products and services

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Define your organization’s arrangements for establishing, implementing and maintaining a design and development process including planning, inputs, controls, outputs and changes (see 8.3.1 to 8.3.6).

Climate change is not a separate requirement of clause 8.3. However, where your review of context (4.1) and of interested party requirements (4.2) shows that climate-related factors matter to your customers or regulators, treat them like any other requirement and feed them into your design and development inputs (8.3.3).

What changed in ISO 9001:2026: the six sub-clauses of 8.3 keep their numbers and titles, and most of the content is unchanged. There are three changes: a new note in 8.3.1 recognising that design can be iterative; item g) of 8.3.2, which now covers customers and any other relevant interested parties (2015 said customers and users); and a new note in 8.3.3 accepting that inputs can develop as the design progresses. Clauses 8.3.4, 8.3.5 and 8.3.6 are unchanged.

If you need a procedure and forms to help control your business's design and development process, click here.

More information on PDCA

Planning

Context

ISO 9001:2026
ISO 14001:2026
ISO 45001:2018
4.1 Organizational Context 4.1 Organizational Context 4.1 Organizational Context
4.2 Relevant Interested Parties 4.2 Relevant Interested Parties 4.2 Workers & Interested Parties
4.3 Management System Scope 4.3 EMS Scope 4.3 OH&S Management System Scope
4.4 QMS Processes 4.4 Environmental Management System 4.4 OH&S Management System

Planning

ISO 9001:2026
ISO 14001:2026
ISO 45001:2018
5.1 Leadership & Commitment 5.1 Leadership & Commitment 5.1 Leadership & Commitment
5.2 Quality Policy 5.2 Environmental Policy 5.2 OH&S Policy
5.3 Roles, Responsibilities & Authorities 5.3 Roles, Responsibilities & Authorities 5.3 Roles, Responsibilities & Authorities
    5.4 Consultation & Participation

Support

ISO 9001:2026
ISO 14001:2026
ISO 45001:2018
6.1 Risks & Opportunities (6.1.1–6.1.3) 6.1.1 Risks & Opportunities - General 6.1.1 Risks & Opportunities - General
6.2.1 Quality Objectives 6.1.2 Environmental Aspects 6.1.2 Hazard Identification & Assessment
6.2.2 Planning to Achieve Objectives 6.1.3 Compliance Obligations 6.1.3 Legal & Other Requirements
6.3 Planning of Changes 6.1.4 Risks & Opportunities 6.1.4 Planning Action
  6.1.5 Planning Action 6.2.1 OH&S Objectives
  6.2.1 Environmental Objectives 6.2.2 Planning to Achieve Objectives
  6.2.2 Planning to Achieve Objectives  
  6.3 Planning of Changes  
 

Doing

Support

ISO 9001:2026
ISO 14001:2026
ISO 45001:2018
7.1 Resources 7.1 Resources 7.1 Resources
7.2 Competence 7.2 Competence 7.2 Competence
7.3 Awareness 7.3 Awareness 7.3 Awareness
7.4 Communication 7.4.1 Communication - General 7.4.1 Communication - General
7.5 Documented Information 7.4.2 Internal Communication 7.4.2 Internal Communication
  7.4.3 External Communication 7.4.3 External Communication
  7.5 Documented Information 7.5 Documented Information

Operations

ISO 9001:2026
ISO 14001:2026
ISO 45001:2018
8.1 Operational Planning & Control 8.1 Operational Planning & Control 8.1.1 General
8.2 Customer Requirements 8.2 Emergency Preparedness & Response 8.1.2 Eliminating Hazards
8.3 Design & Development   8.1.3 Management of Change
8.4 Purchasing   8.1.4 Procurement
8.5 Product & Service Provision   8.2 Emergency Preparedness
8.6 Release of Products & Services    
8.7 Nonconforming Outputs    
 

Checking

Monitoring, measurement, analysis and evaluation

ISO 9001:2026
ISO 14001:2026
ISO 45001:2018
9.1 Monitoring & Measurement 9.1.1 Performance Evaluation 9.1.1 Performance Evaluation
9.2 Internal Audit 9.1.2 Evaluation of Compliance 9.1.2 Evaluation of Compliance
9.3 Management Review 9.2 Internal Audit 9.2 Internal Audit
  9.3 Management Review 9.3 Management Review
 

Acting

Improvement

ISO 9001:2026
ISO 14001:2026
ISO 45001:2018
10.1 Continual Improvement 10.1 Continual Improvement 10.1 Improvement - General
10.2 Nonconformity & Corrective Action 10.2 Nonconformity & Corrective Action 10.2 Incident, Nonconformity & Corrective Action
    10.3 Continual Improvement
 

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