Management system guidance
7.0 Support
ISO Navigator Pro™ is a free tool that provides practical, expert guidance for businesses wishing to interpret and better implement the requirements of ISO 9001:2026, ISO 14001:2026 and ISO 45001:2018.
Our range of ISO templates cover the requirements of ISO 9001:2026, ISO 14001:2026 and ISO 45001:2018, and offer an easy way to implement your next management system.
7.1 Resources
Ensure that your organization has worked out which resources it needs to establish, implement, maintain and continually improve its quality management system (QMS), and that it has made those resources available. Check that your organization has identified which resources it needs in order to ensure the effective operation of the QMS, taking into account what its existing internal resources can and cannot deliver, and what needs to be obtained from external providers. Resources will often include raw materials, infrastructure, finance, personnel and IT, all of which can be either internally or externally provided.
What changed in ISO 9001:2026: the general resource requirements (7.1.1), people (7.1.2) and monitoring and measuring resources (7.1.5) are unchanged in substance. The changes are in the detail: the infrastructure note now covers on-site, remote and hybrid working (7.1.3); the note on the process environment recognizes the influence of quality culture and ethical behavior (7.1.4); and organizational knowledge must now be retained, applied and shared (7.1.6).
Auditors may look at the budget to check that some funding has been allocated to the QMS but they might dig deeper, checking if the organization has really identified all types of resources required and that it has taken action to ensure that those resources are available as needed.
You should seek and record evidence confirming that your organization has considered the need for external resources in addition to the need for internal resources. Most organizations determine resource requirements during management review meetings; you should review the management review minutes for evidence of resource allocation.
- 7.1.1 General
- 7.1.2 People
- 7.1.3 Infrastructure
- 7.1.4 Environment for the Operation of Processes
- 7.1.5 Monitoring & Measuring Resources
- 7.1.6 Organizational Knowledge
More information on PDCA
Planning
Context
Planning
Support
Doing
Support
Operations
Checking
Monitoring, measurement, analysis and evaluation
Acting
Improvement
Want to know more?
- Read our customer's feedback
- Client list - who's using our templates?
- How the templates are formatted and download examples
- Why we use turtle diagrams and process maps
- What's the difference between a process and a procedure?
- About documented information
SSL certification
A certificate guarantees the information your internet browser is receiving now originates from the expected domain - https://www.iso9001help.co.uk. It guarantees that when you make a purchase, sensitive data is encrypted and sent to the right place, and not to a malicious third-party.
Free PDCA guidance
ISO Navigator™ is our FREE online training tool that shows you how to apply the principles of PDCA to your operations. We also offer many helpful templates that get you on the road to documenting your management system, please visit the download page.