Management system guidance
7.1 Resources
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7.1.1 General
Ensure that your organization has worked out which resources it needs to establish, implement, maintain and continually improve the QMS, and that it has made those resources available. When doing this, your organization should consider what its existing internal resources are capable of (and where they are constrained), and what it needs to obtain from external providers. This requirement is unchanged in ISO 9001:2026.
Check that your organization has identified which resources it needs to make available in order to ensure the effective operation of the QMS. Resources will often include raw materials, infrastructure, finance, personnel and IT, all of which can be either internally or externally provided.
You should seek and record evidence confirming that your organization has considered the need for external resources in addition to the need for internal resources. Most organizations determine resource requirements during management review meetings; you should review the management review minutes for evidence of resource allocation.
Auditors may look at the budget to check that some funding has been allocated to the QMS but they might dig deeper, checking if the organization has really identified all types of resources required and that it has taken action to ensure that those resources are available as needed.
More information on PDCA
Planning
Context
Planning
Support
Doing
Support
Operations
Checking
Monitoring, measurement, analysis and evaluation
Acting
Improvement
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