Privacy policy

Website privacy policy

Preface

At www.iso9001help.co.uk, our main priorities is the privacy of our visitors.

This Privacy Policy contains types of information that is collected and recorded by www.iso9001help.co.uk and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at support@iso9001help.co.uk

Log Files

www.iso9001help.co.uk follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as part of their hosting services’ analytics.

The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks.

These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.

Cookies We Use

Google Analytics Cookies (Requires Your Consent)

We use Google Analytics to understand how visitors use our website. This helps us improve our content and user experience. Google Analytics uses cookies to collect information such as:

• How long you spend on our site
• Which pages you visit
• How you arrived at our site
• What type of device and browser you use

**Important:** We have configured Google Analytics to anonymize your IP address, which means your full IP address is never stored.

Local Storage

We also store your cookie preference (accept or decline) in your browser's local storage as `cookieConsent`. This is not a cookie but performs a similar function by remembering your choice.

Your Cookie Choices

When you first visit our website, you'll see a banner asking you to accept or decline cookies.

• **Accept:** Google Analytics cookies will be placed on your device
• **Decline:** No Google Analytics cookies will be placed, and we won't track your usage

Your choice is saved in your browser and you won't see the banner again on future visits.

Opting out of Google Analytics

You can install the Google Analytics Opt-out Browser Add-on to opt out.

Essential Functionality

Our website works fully without cookies. Declining cookies will not affect your ability to:

• View our content
• Download templates
• Read guidance
• Contact us
• Make purchases

Google Analytics data is processed by Google LLC under their privacy policy. We have a data processing agreement with Google. Google may use the data collected to contextualize and personalize ads in their own advertising network, but we have disabled all advertising features in our Google Analytics configuration.

For more information on how Google uses data, visit: How Google uses information

Updates to This Policy

We may update this cookie policy from time to time. Any changes will be posted on this page with an updated revision date. Last Updated on November, 7th 2025

Online Privacy Policy Only

This privacy policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in www.iso9001help.co.uk. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions. This privacy policy was created at privacypolicygenerator.info.

Overriding Principle

Unless required by English Law we will never disclose your details to anyone - even if it costs us a sale.

Use of e-mail details

Your e-mail address and details contained therein are for internal use only and will never be abused, sold or shared. We will only send you mail in response to your questions, requests for information or as follow-up to your transactions.

Any communication or material transmitted by, or from us via the Website or e-mail is transmitted on a non-confidential basis. E-mails are scanned for viruses and dangerous content and are believed to be clean.

E-Commerce

When items are offered for sale, information is collected to process the orders and is used only for that purpose. We are PayPal Verified.

It is not sold to other vendors. We also host or provide links to reputable credit-card processing banks and link partners that sell a variety of goods and services. These vendors may ask you for information such as your name and credit card number.

We do not collect, use or disclose this information, nor do we own or control the vendors or have responsibility for transactions made by those organizations. Please see our Terms & Conditions

Want to know more?

• Read our customer's feedback
• Client list - who's using our templates?
• How the templates are formatted and download examples
• Why we use turtle diagrams and process maps
• What's the difference between a process and a procedure?
• About documented information

SSL certification

A certificate guarantees the information your internet browser is receiving now originates from the expected domain - https://www.iso9001help.co.uk. It guarantees that when you make a purchase, sensitive data is encrypted and sent to the right place, and not to a malicious third-party.

Free PDCA guidance

ISO Navigator™ is our FREE online training tool that shows you how to apply the principles of PDCA to your operations. We also offer many helpful templates that get you on the road to documenting your management system, please visit the download page.