Guidance

Plan your management system

The ISO Navigator™ database hyperlinks the ISO 9000:2005 principles and the ISO 9001:2008 requirements; and explains them in plain English with practical guidance.

If you're looking for more up-to-date guidance on ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018, click here.

Our range of ISO 9001:2015 quality manuals and integrated manual templates cover the requirements of ISO 14001:2015 and ISO 45001:2018, and offer an easy way to implement and document your organization's quality management system or integrated management system.

ISO 9001:2008: Responsibility, authority and communication 5.5

ISO 9001:2008 requires three aspects for personnel operating within the quality management system:

  1. Responsibility and authority 5.5.1 job descriptions and organization charts
  2. Management representative 5.5.2 define the quality manager's role
  3. Internal communication 5.5.3 communicate these to personnel