Product and service provision

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ISO 9001:2008: Identification and traceability 7.5.3

There are several ways of identifying products. The most obvious is using tags or stickers with part numbers, bar codes, job numbers, etc. The identification may be engraved in the product itself, or the product may simply be marked by a colour.

Establish and implement a procedure to identify the product through the design, development, manufacture and delivery stages:

  1. Establish the identity and status of products
  2. Maintain the identity and status of products
  3. Maintain records of serial or batch numbers

The auditor will expect to see that product is identified (as appropriate) and its status with regards to monitoring and measuring (conforming or not) is identified throughout the product realization processes.

Where traceability is a requirement, the auditor will expect to see that the organization is controlling and recording the unique identification of the product.