Guidance

Plan your management system

The ISO Navigator™ database hyperlinks the ISO 9000 principles and the ISO 9001 requirements; and explains them in plain English with practical guidance.

Our range of ISO 9001:2015 quality manuals and integrated manual templates cover the requirements of ISO 14001:2015 and OHSAS 18001:2007, and offer an easy way to implement and document your organization's quality management system or integrated management system.

Interpreting principles and requirements

Define the criteria and methods needed to ensure that both the operation and control of your processes are effective. This is often implemented using stated objectives, work instructions or procedures as required for consistent process output. This is the 'Plan' part of the PDCA process:

ISO 9000 Principles
ISO 9001 Bases Clauses
ISO 9001 Requirements
Process Approach 4.1 (a-d) Processes 4.2 Documentation
6.1 Resources
7.1 Product Planning
Leadership & Involvement of People 5.1 Commitment 5.3.3 Communication
5.3 Quality Policy 6.2 Human Resources
Customer Focus 5.2 Customer Focus 7.2 Customer Processes
8.2.1 Satisfaction

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