Do business activities

The ISO Navigator™ database hyperlinks the ISO 9000:2005 principles and the ISO 9001:2008 requirements; and explains them in plain English with practical guidance.

If you're looking for more up-to-date guidance on ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018, click here.

ISO 9000: Systems approach

By identifying, understanding and managing the interrelated processes, the effectiveness and efficiency of the quality management system can be assessed:

'Effective' means that the quality management system works and achieves its objectives. 'Efficient' means that the quality management system uses minimum resources.