Guidance

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The ISO Navigator™ database hyperlinks the ISO 9000:2005 principles and the ISO 9001:2008 requirements; and explains them in plain English with practical guidance.

If you're looking for more up-to-date guidance on ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018, click here.

Our range of ISO 9001:2015 quality manuals and integrated manual templates cover the requirements of ISO 14001:2015 and ISO 45001:2018, and offer an easy way to implement and document your organization's quality management system or integrated management system.

ISO 9000: Supplier relationships

Your business and its suppliers are inter-dependent and mutually beneficial relationships help both parties create value and enhance quality. This is an interesting idea but is never fully developed beyond purchasing and data analysis. Taken to its logical conclusion this principle should lead you into Just In Time inventory management.

ISO 9001:2008 Clause 7.4 – Purchasing has been replaced with ISO 9001:2015 clause 8.4 Control of externally provided products and services. This clause addresses all types of external provision, purchasing from a supplier, or through the outsourcing of processes.

Your organization is now required to take a risk-based approach to determine the type and extent of controls that are appropriate for each external provider and all outsourced processes.