ISO 9001 Navigator Pro™

Quality management system guidance

ISO Navigator Pro

Practical knowledge and expert guidance, ISO Navigator Pro™ is a free browser-based resource that gives you instant access to the quality management system knowledge you need.

Access multiple guidance interpretations, across different departments and offices, ideal for employees working remotely.

Doing


          
7.0 Support

          
This is the 'Do' part of the PDCA  process. Ensure the availability of resources and information necessary to support the operation 
            and monitoring of your  processes. This may be through management review or other methods that  define  resource requirements.          

          
    
            
  • Determine internal and external resources required for implementation, maintenance and improvement of the  quality management system.
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  • Establish and document levels of competence, and that ensure staff are competent by undertaking competency-based training.
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  • Ensure all persons working under the remit of the QMS are fully briefed on aspects such as the policy, objectives, and the overall management system.
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  • Undertake internal communication with employees, and external communication relating to the quality management system with relevant interested parties.
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  • Create, update and retain documented information to demonstrate effective operation of the management system.
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How to apply the latest quality management principles

          
The latest and current quality management principles (QMPs), stated in ISO 9000:2015, are intended to provide the foundation by which any organization can continually improve its performance. 

          
You can learn to apply the latest quality management principles in the context of your business's own particular operations by reviewing and documenting its activities in the context of each quality management principle.

          
Want to know more?

          
          
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Free PDCA guidance

          
 ISO Navigator™ is our FREE online training tool that shows you  how to apply the principles of PDCA to your operations. We also offer many  helpful templates  that get you on the road to documenting your management system,  please visit the  download page.