About us

ISO Navigator

This site was created in 2002 as a project to freely share our knowledge and experience with the world-wide quality community and to provide people with the very latest ISO 9001 information and 21st Century quality thinking.

You can access this information through our ISO Navigator™ guidance database as well as via our download page. The ISO Navigator™ database that hyperlinks the ISO 9000 principles and the ISO 9001 requirements; and explains them in plain English with practical guidance.

Why do we do this then? Well, we do it because we like it, call it a passion for quality. We say 'base your quality system on your normal business practice', this is why we also offer quality manuals, audit checklists and integrated management system templates which can be purchased and downloaded.

Recent changes to our website

Our website has currently undergone a top-to-bottom re-design in order to improve the look, feel and the navigation elements; to help provide our users with a better browsing experience.

We hope you like the improvements and you've not been inconvenienced during the upgrade process. Please let us know what you think.

What people say

Browsers say

'I was thrilled to read your information - it brought a real "eureka" moment which excited me so much I had to leap and click my heels in the air in the middle of the office! It has really encouraged me that there are clear thinking, business focused ISO experts out there'. Rachel Conway, Production Manager, UK.

'I feel compelled to contact & congratulate you on your Plain English, easy-to-understand Web Site. Having been in the Aerospace Industry for 30+ years and in QA for 21 years, your site is a breath of fresh air and goes a long way to de-mystifying ISO 9000 for newcomers to our industry'. John Carpenter, Quality System Manager, UK.

'I would like to say thanks for the excellent information and down-to-earth advice in ISO Navigator. I have found a lot of useful, practical information that is helping me to tell people what (in real-world terms) they need to do to satisfy the standards. You have made my job a lot easier'. Malcolm Mclean, Quality Assurance Manager, Canada.

'I use your web site a lot, especially when new people come on board and they need easy to understand answers to their questions…thanks for being there'. Maria Hamill, Quality & Environmental Manager, UK.

Buyers say

I've been working through quality manual and procedure templates, which I have found very helpful. Mike Stewart, Quality Manager, UK.

The quality manual and documentation is well laid-out, easy to alter, and easy to understand. Rene Havel, Export Manager, Netherlands.

I found answers to all my questions. Vicki Thompson, Local Government Officer, Australia.

I was able to customise the integrated system manual in less than a day. Liz Ashley, Group Pensions Manager, New Zealand.

The audit checklist template was a great help - complete and easy to use. Peter Downing, Software Development Engineer, UK.

The information is presented in an easily accessible format. We could use it immediately. Kemal Rassoul, Process Engineer, UAE.

Experts say

'A practical guide to producing your own quality manual'. Cranfield University, UK.

Buyers include

Unicor
Industrial Machinery
N V Spano
Wood Products
Trig Avionics
Aerospace Electronics
Transport Data
Transport Communications Data
Halliburton
Engineering Construction
Fibre Depot
Fibre Optic Distributors
Sterling Relocation
Executive & Corporate Relocations
Clovis Lande
Steel Structure Fabricators
Eras
Specialist HR Consultants
Calling Up Strategies
Call Centre Consultants
Sys Concept
Fibre Optic Manufacturers
Sequence
Software Design
Cardiff Commissioning Ltd
Consulting Engineers
Medea International
Office Consumables