Management system guidance

8.4 Control of externally provided products and services

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8.4.1 General

This requirement is comparable to the requirement from ISO 9001:2008 Clauses 7.4.1 – Purchasing Process and Clause 7.4.3 - Verification of Purchased Product. You should seek and record evidence that your organization has retained documented information that records not only the criteria by which suppliers were selected, but also the results of the selection activities, and the results from the monitoring of their ongoing performance.

Purchased product is any product procured by an organization from another source that is incorporated or used in the production of the final product. Note that products need not be procured from an 'independent source', in some cases sister companies supply each other and are not totally independent. Maintain control of your organization’s purchasing process by:

  1. Determining the extent of control to be applied to suppliers;
  2. Developing criteria for the selection of suppliers;
  3. Evaluating suppliers to ensure they are able meet requirements;
  4. Maintaining records.

More information on PDCA


4.1 Understanding Context 4.2 Interested Parties 4.3 Determining Scope
4.4 Management System Processes  
5.1 Leadership and Commitment 5.2 Policies 5.3 Roles, Responsibility and Authority
6.1 Address Risk and Opportunity 6.2 System Objectives and Planning 6.3 Planning for Change


7.1 Resources 7.2 Competence 7.3 Awareness
7.4 Communication 7.5 Documented Information
8.1 Operational Planning and Control 8.2 Requirements for Products and Services 8.3 Design & Development
8.4 Externally Provided Products and Services 8.5 Product and Service Provision 8.6 Release of Products and Services
8.7 Non-conforming Outputs 8.8 Emergency Preparedness 8.9 Accident and Incident Investigation


9.1 Monitor, Measure, Analyse and Evaluate 9.2 Internal Audit 9.3 Management Review


10.1 Improvement - General 10.2 Non-Conformity and Corrective Action 10.3 Continual Improvement

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