Guidance

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The ISO Navigator™ database hyperlinks the ISO 9000 principles and the ISO 9001 requirements; and explains them in plain English with practical guidance.

ISO 9000: Systems approach

By identifying, understanding and managing the interrelated processes, the effectiveness and efficiency of the quality management system can be assessed:

'Effective' means that the quality management system works and achieves its objectives. 'Efficient' means that the quality management system uses minimum resources.