ISO 9000:2005
Fundamentals and Vocabulary
ISO 9000:2005
– Fundamentals and vocabulary
A new revision of the Standard was published in
October 2005. ISO 9000:2005
defines the vocabulary and describes the fundamental principles of quality
management systems (QMS). The ISO Committee require any conflicting
National Standards are to be withdrawn by March 2006.
ISO 9000:2005 Quality management systems – Fundamentals and vocabulary
makes no changes to the basic principles of quality management
stated in ISO 9000:2000.
For example: both ISO 9000:2000 and ISO 9000:2005 define a procedure as a specified
way to carry out a task which does not necessarily have to be documented
and that generating documentation should not be an end in itself.
ISO 9000:2005 - What's New?
ISO 9000:2005 is essentially a tidying-up exercise to ensure
consistency within ISO Standards. 15
definitions and explanatory notes have been added or expanded to align ISO 9000
with more recent ISO Standards:
- 10 terms taken from ISO 19011:2002 Auditing
-
2 terms taken from ISO 10012:2003
Measurement assurance
- 1 term taken
from ISO 10005:2005 Quality plans
- 1
term taken from ISO 10007:2003 Configuration management
-
1 term taken from ISO 10019:2005 Management consultants
Definitions include the
following: technical expert, requirement, competence, contract, auditor, audit
team, audit plan and audit scope.
What Do I Need To Do?
This is a relatively minor revision. It will probably have little, or no
real impact on your quality system.
If your documentation refers to any ISO
9000:2000 terminology you should revise as necessary on ensure consistency with
the new 2005 terminology.
ISO 9000:2005 Basic QMS Terminology
the product -
the thing that your company provides to the customer
the organization -
your company
the customer -
the people you supply product to
the supplier -
the people who supply you something that contributes to your product
top management -
the company directors, executive management
shall -
means
"you must" - you will be audited to ensure you comply with the "shalls"
effectiveness -
means that the QMS works and achieves its objectives.
efficient -
means that the QMS uses minimum resources
quality - there are many
incomprehensible, official definitions. Think of quality as "we keep our
promises".
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