Guidance

Act to improve

The ISO Navigator™ database hyperlinks the ISO 9000 principles and the ISO 9001 requirements; and explains them in plain English with practical guidance.

Interpreting principles and requirements

Implement actions necessary to achieve the planned results, and for the continual improvement of those processes. Auditors will expect to see evidence that corrective action is taken when measurable objectives fall below target or a defined action level. This is the 'Act' part of the PDCA process:

ISO 9000 Principles
ISO 9001 Bases Clauses
ISO 9001 Requirements
Continual Improvement 4.1 (f) act to improve 5.4 Quality Planning
5.6 Review
8.5 Improvement

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