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ISO 9000 Principle - process approach
For an organisation to function effectively it has to identify and manage a
number of linked activities.
All activities use resources (eg people, plant, equipment) to transform a
process input into a process output. The output of one process is often
the input of the next process.
The Quality Management System (QMS) should
be regarded as an inclusive system that describes our business and provides
us with useful information (eg 8.4), rather than some strange, “alien” set
of books that the Quality Manager runs exclusively for the benefit of the
Certification Body.
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ISO 9000:2005 principles and ISO 9001:2008 requirements are indicated in
black.
Guidance and interpretation is in
green
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