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ISO 9000:2000 Free Online Training

Welcome to ISONavigator

ISONavigator is a unique database which hyperlinks ISO 9000 principles & ISO 9001 requirements and explains them in plain English with practical guidance.

ISO 9000 & ISO 9001 text-book explanations are shown in black

ISO 9004 • guidance • interpretation & opinions are shown in green

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Explore ISO 9000 using the Page menu and Section menu links
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Learn about the latest ISO 9000:2005 update

Section menu - divides ISO 9000 into four Sections - Plan, Do, Check and Act

quality system planning

do day-to-day tasks

check the results

act to improve

High Level Processes
• Quality Manual
• Procedures • Records
• Training • Organisation
• Management

Business Activities
• Sales • Design
• Purchasing • Product Realization • Calibration

Monitor
• Customer Satisfaction
• Internal Audit • Quality Control • Non-conformance
• Data Analysis

Improve
• Continual Improvement
• Quality Objectives
• Corrective & Preventive Action

Page menu - sub-divides each Section into Principles, Base Clauses and Requirements

ISO 9000:2000 Principles

These concepts are at the
heart of quality management

ISO 9001:2000 Base Clauses

This shows how the Principles
relate to the main requirements

ISO 9001:2000 Requirements

These requirements must be interpreted, implemented and maintained