ISO 9001 management review 5.6

 

5.6.1 General

The objective to is ensure that the ISO 9001 QMS remains suitable, adequate and effective. The review should assess opportunities to improve (see 8.4) and the need to change the QMS, quality policy and quality objectives.

Aim to do management review at least once per year or more often if appropriate. 

Little and often is best - there is nothing to say that you have to go through the full agenda each time, nor is there any need to duplicate effort if you cover certain aspects as part of other management meetings.

Keep management review records

5.6.2 Review Input Agenda

>    audit results

>    customer feedback, positive and negative

>    process performance and  product conformity

>    any follow-up actions from previous review, corrective actions and preventive actions

>    changes that could affect the quality system eg changes to standards, legislation, technology, business activities

>    recommendations for improvement

5.6.3    Review Output Minutes/Actions

>    improve the effectiveness of the QMS

>    improve the product

>    resource needs

 

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