Management system guidance
High level structure
ISO Navigator Pro™ is a free tool that provides practical, expert guidance for businesses wishing to interpret and better implement the requirements of ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018.
Our range of templates cover the requirements of ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018, and offer an easy way to implement your next management system.
High level structure
The future structure of ISO 9001 and other management system standards include a harmonised, high level structure, where the clause numbers are identical. Each standard has 10 common headings that allow implementers and auditors to work around a consistent framework:
High level structure |
|---|
| 1.0 Scope |
2.0 Normative references |
| 3.0 Terms and definitions |
| 4.0 Context of the organization |
| 5.0 Leadership |
| 6.0 Planning |
| 7.0 Support |
| 8.0 Operation |
| 9.0 Performance evaluation |
10.0 Improvement |
The intent should help to minimise potential conflict between the disparate terminology that each current standard presents us with. For instance, the concept of risk is broadened to encompass the many forms of risk that an organization might perceive.
More on ISO 9001:2015
More information on PDCA
Planning
Context
Planning
Support
Doing
Support
Operations
Checking
Monitoring, measurement, analysis and evaluation
Acting
Improvement
How to apply the latest quality management principles
The latest and current quality management principles (QMPs), stated in ISO 9000:2015, are intended to provide the foundation by which any organization can continually improve its performance.
You can learn to apply the latest quality management principles in the context of your business's own particular operations by reviewing and documenting its activities in the context of each quality management principle.
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Free PDCA guidance
ISO Navigator™ is our FREE online training tool that shows you how to apply the principles of PDCA to your operations. We also offer many helpful templates that get you on the road to documenting your management system, please visit the download page.