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ISO 9001 data analysis 8.4
ISO 9001 Data Analysis must include:
> Customer
satisfaction 8.2.1
>
Supplier performance 7.4.1
> the results of
product
and process monitoring
1. Where the analysis shows
unacceptable performance then those items should become
Quality objectives 5.4.1
2. For maximum benefit use
Statistical Process Control (SPC)
techniques
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Use
ISONavigator
with ISO 9001 or ISO 9004.
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ISO 9000:2005 principles and ISO 9001:2008 requirements are indicated in
black.
Guidance and interpretation is in
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