Guidance

Check the results

The ISO Navigator™ database hyperlinks the ISO 9000 principles and the ISO 9001 requirements; and explains them in plain English with practical guidance.

ISO 9001: Monitoring and measurement 8.2

ISO 9001 specifies four aspects on monitoring and measurement:

  1. Customer satisfaction 8.2.1
  2. Internal audit 8.2.2
  3. Process checks 8.2.3
  4. Product checks 8.2.4