Plan your management system
The ISO Navigator™ database hyperlinks the ISO 9000 principles and the ISO 9001 requirements; and explains them in plain English with practical guidance.
ISO 9001: Product and service provision 7.5
Auditors will often expect to see evidence that all production activities are well defined and understood by personnel. This is generally ascertained through interviews with employees on the production floor, review of documentation and through direct observation. ISO 9001 specifies five aspects to control: