Guidance

Purchasing

The ISO Navigator™ database hyperlinks the ISO 9000 principles and the ISO 9001 requirements; and explains them in plain English with practical guidance.

ISO 9001: Verification of purchased product 7.4.3

Purchased items should be checked against the purchase order and delivery note to confirm correct type and quantity, etc. Satisfactory items should be placed in stock, possibly under inventory management conditions. This activity links to product checks and data analysis.

An individual should be made responsible for carrying out the checks, and there should be clear segregation or labeling of goods to distinguish between those which have been checked and those which have not yet been released for use.

In the event that items are rejected on receipt, a non-conformance report should be raised and the supplier contacted to arrange replacement or credit. Where the customer wishes to verify supplier activities, specific arrangements should be made.

In the case of services to equipment, an individual must be given responsibility for deciding on whether the work has been satisfactorily carried out before the serviced
equipment is put back in use.