4.1 Understanding the Organisation and its Context

ISO Navigator Pro

ISO Navigator Pro™ is a free tool that provides practical, expert guidance for businesses wishing to interpret the fundamentals of ISO 9000:2015 to help understand, and better implement, the requirements of ISO 9001:2015, ISO 14001:2015 and OHSAS 18001:2007. The ISO Navigator Pro™ database divides the requirements into four sequential stages; Plan, Do, Check and Act.

If you're looking for integrated ISO 9001:2015 and ISO 14001:2015 EQMS documentation, please click here.

Plan

This Step 1 in the ‘Plan’ stage of the ’PDCA’ cycle. Define, build, operate and improve your QMS. Your QMS must define the organization’s goals and intended outcomes, determine internal and external issues, identify stakeholders and their requirements, and define the management system’s scope.

Understanding the Context of the Organisation

 

Principles
Requirements
ISO 9000:2015
ISO 9001:2015
ISO 14001:2015
OHSAS 18001:2007
These are the key management principles that are the fundamental concepts at the heart of quality management
These are the elements of ISO 9001 that must be implemented, monitored, maintained and improved
These are the elements of ISO 14001 that must be implemented, monitored, maintained and improved
These are the elements of OHSAS 18001 that must be implemented, monitored, maintained and improved

 

 

Principles
Requirements
ISO 9000:2015
ISO 9001:2015
ISO 14001:2015
OHSAS 18001:2007
Process Approach
The ISO 9001 base clauses relate to the ISO 9000 principles
The ISO 9001 base clauses relate to the ISO 9000 principles
The requirements must be implemented and maintained

 

The Context of the Organisation is a new requirement. You should allow additional time to prepare for each audit in order to establish a suitable understanding of the circumstances, and the market in which your organisation operates. To be compliant, evidence should be generated that proves that your organisation has reviewed all pertinent internal and external issues at periodic intervals. Although there is no requirement for documented information to define the context of the organisation, your organisation will find it helpful to retain the types of documented information listed below to help justify compliance:

  1. Business plans and strategy reviews;
  2. Competitor analysis;
  3. Economic reports from business sectors or consultant’s reports;
  4. SWOT and PESTLE analysis;
  5. Minutes of meetings (Management and design review minutes);
  6. Process maps, tables, spreadsheets, mind mapping diagrams.

 

 

*Under construction*